Hi, I’m Alex Alman,

Currently, I’m a Lead UX Designer at TD Bank, who’s solving problems for debit and credit cards.

I help create fintech products that feel intuitive, accessible, and aligned with both customer and business goals.

TD Bank

Digital Verification Service

Leading the end-to-end design of a first-in-industry pilot to integrate digital identity verification into retail banking, partnering with Mitek Systems to validate the technology, user experience, and branch adoption across 3 pods at TD Bank.

TD Bank

Small Business Debit Card

Redesigning how TD Bank colleagues issue debit cards to small businesses. Migrating off legacy software and embedding fraud prevention directly into every issuance flow.

Synechron

ESG Booster

This platform analyzes portfolios based on ESG (Environmental, Social, Governance) metrics. It benchmarks different ESG scores and indexes to help enhance portfolio ESG ratings by suggesting an “alternative portfolio” with minimal adjustments while considering client preferences. It also allows for easy extraction of reports on recommendations and investment actions for discussion or approval.

Synechron

Customer 360

Propensity Scoring involves getting comprehensive view of client in terms of current and past behavior, in addition to portfolio and external data. Machine learning (ML) can be directly applied to multiple disparate data sets to identify the features and combination of features in the underlying data that predict product purchases for each product in the firm’s product catalogue.

Transamerica

Insurance Digital Disbursement

Digitize the customer document uploading process. Remove manual processing efforts and instead allow the system to flag where a request is “in good order” for submission. An improved user experience will reduce the cognitive load on the processing team and will reduce time and effort. Instead of manually scanning and flagging whether a request is in good order, the system will replace that task.

UBS

Financial Analyst portal

A centralized research portal where research analysts can receive timely and relevant information while leveraging AI and Machine Learning technology. The product is broken down into two parts, a dashboard and a smart search. The dashboard shows key health indicators at a company level. The real value this product offers is the aggregation of various sources of information and providing real-time qualitative analysis.