I’m a Senior UX Designer focusing on fintech and insur-tech.
I help companies implement human-centered design, enhancing their projects and results.
Projects
TD Bank
Digital Verification Service
Leading the end-to-end design of a first-in-industry pilot to integrate digital identity verification into retail banking — partnering with Mitek Systems to validate the technology, user experience, and branch adoption across 3 pods at TD Bank.
Synechron
ESG Booster
This platform analyzes portfolios based on ESG (Environmental, Social, Governance) metrics. It benchmarks different ESG scores and indexes to help enhance portfolio ESG ratings by suggesting an “alternative portfolio” with minimal adjustments while considering client preferences. It also allows for easy extraction of reports on recommendations and investment actions for discussion or approval.
Transamerica
Insurance Digital Disbursement
Digitize the customer document uploading process. Remove manual processing efforts and instead allow the system to flag where a request is in IGO for submission. An improved user experience will reduce the cognitive load on the processing team and will reduce time and effort. Instead of manually scanning and flagging whether a request is in good order, the system will replace that task.